Frequently Asked Questions
How long does delivery take?
Orders are typically processed within 1–3 business days, with UK delivery estimated at 3–7 business days after dispatch.
Can I track my order?
Where tracking is available, tracking details will be sent to your email once your order has been dispatched.
Can I cancel my order?
If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellations once an order has entered processing or has been dispatched.
Can I return my order?
Eligible items can be returned within 14 days of receiving your order, provided they meet our returns requirements.
What if my item arrives damaged?
Please contact us as soon as possible with photographs of the damaged item and your order number.
Do you ship outside the UK?
Currently, Goodman Goods primarily serves customers within the United Kingdom.
How can I contact Goodman Goods?
You can contact us through our Contact Us page, and we’ll aim to respond as soon as possible.